Delight Customers the Airbnb Way + TRAVEL GIVEAWAY

**Tune in to the Lead with Levity podcast to find out how you can enter to win a trip to California to tour Airbnb headquarters and learn more about how they approach the customer experience (deadline to enter: December 16, 2019). ***

Are you ready to transfer the excitement you have for your products and services to your customers? Tune in as we discuss the following:
- Inputs to a healthy customer experience
- How Zappos uses play to get employees to go the extra mile (and love it while they do)
- About Dr. Joseph Michelli and the Michelli Experience
- How Airbnb disrupted the hotel industry
- A new breakfast strategy that Godiva is taking to delight its customers
- How the convenience store industry is currently being disrupted

Lead with Levity podcast, episode 12 (Delight customers the Airbnb way):

Learn more about the Airbnb travel contest:

Mercedes Benz,Starbucks,Zappos,Disney,Godiva,House of Cards,Kevin Spacey,Patch Adams,Ritz Carlton,Uber,Blockbuster,Airbnb,China,Customer service,Customer experience,Heather Walker,Jose,